We Take Your Privacy Seriously

Bache Chiropody and Podiatry Privacy Policy

Bache Chiropody and Podiatry (“us”, “we” or “our”) is committed to respecting your privacy and complying with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You can visit our website without providing any personally identifiable information (although please note that we may use cookies and collect non-personally identifiable information about your browsing activity. Please refer to our Cookie Policy for further details).

If you choose to submit personal information via a contact form, appointment request or other enquiry, you can be assured that we will only use your information to respond to your enquiry and support our relationship with you.

This Privacy Policy explains how we collect, use and protect your personal information.

Personal Information Collection

We collect personal information only when you voluntarily provide it to us, for example when you:

– Contact us via our website, email or telephone
– Request information about our services
– Book or enquire about an appointment
– Complete a website contact form

The information we collect may include your name, postal address, telephone number, email address and any information you choose to include in your enquiry.

Your information will only be used for the purpose for which it was collected.

Non-personally Identifiable Information

We may collect anonymous information about how visitors use our website, including pages viewed, browser type and general browsing behaviour. This information helps us improve our website and the services we provide.

Where you have provided consent, we may also contact you regarding our services.

How will we use your information?

We may use your information to:

– Respond to your enquiries.
– Arrange or manage appointments.
– Provide information you have requested.
– Improve our website and services.
– Comply with legal or regulatory obligations.

We will only send marketing communications where you have given your consent or where permitted by law. You may withdraw your consent at any time.

To update your marketing preferences or request that we stop contacting you, please email bachepodiatry@gmail.com.

When will we disclose your information to others?

We do not sell, rent or pass your personal information to third parties.

We may disclose your information only:

(i) where necessary to provide services you have requested;

(ii) where required by law or regulatory authorities; or

(iii) where necessary to protect our legal rights.

Any third parties acting on our behalf are required to keep your information secure and confidential.

Social media, blogs and reviews

If you interact with us via social media, any comments or content you post will be subject to the terms and privacy policies of the relevant platform.

Please remember that information you post publicly may be visible to others.

We are not responsible for the privacy practices of third-party social media platforms.

How long do we keep your information?

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected and to comply with legal, regulatory or professional obligations.

Where appropriate, enquiry information will normally be retained for no longer than three years unless a longer retention period is required.

You may request that your personal information be deleted where applicable under UK data protection law.

Access to your Information

You have the right to request a copy of the personal information we hold about you, to request corrections, or in certain circumstances request deletion of your data.

Please contact us using the details below:

Bache Chiropody and Podiatry
9c Mill Lane
Upton
Chester
CH2 1BS

Telephone: 01244 381350
Email: bachepodiatry@gmail.com

We may request proof of identity before releasing personal information.

Information Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Please note that communications over the Internet cannot be guaranteed to be completely secure. While we do our best to protect your information, any transmission is at your own risk.

Privacy Support

We reserve the right to amend this Privacy Policy from time to time to reflect changes in legislation or our business practices.

Any changes will be published on this page.

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact:

Bache Chiropody and Podiatry
9c Mill Lane
Upton
Chester
CH2 1BS

Telephone: 01244 381350
Email: bachepodiatry@gmail.com

Monitoring and/or Recording of Communications

Telephone calls, emails and other communications may be monitored or retained where permitted by UK law for legitimate business purposes, including quality assurance, staff training, maintaining accurate records, preventing fraud or crime, and ensuring the effective operation and security of our systems.